Job Description

Technical Product Owner

Job Title: Technical Product Owner

Location: USA Remote

Employment Type: Full-Time Remote

Conversion: Opportunity to convert to C2H after 6 months

Visa Requirement: Only Visa-Independent Candidates No Sponsorship

Job Summary

We are seeking an experienced Technical Product Owner to support an Engagement Technology team and translate business needs into well-defined, AI-enabled delivery outcomes.

The Technical Product Owner will work at the intersection of Product Ownership, Business Analysis, Agile Delivery, AI-DLC coaching, governance coordination, and blocker resolution .

The ideal candidate will be comfortable working in a fast-paced environment and translating ambiguous business requirements into clear epics, features, user stories, acceptance criteria, delivery plans, and actionable recommendations .

This is a Full-Time Remote opportunity with an initial 6-month engagement and the potential to convert to a C2H position after 6 months , based on business requirements and performance.

Key Responsibilities Product Ownership & Backlog Management

• Partner with business stakeholders to gather, clarify, document, and prioritize requirements.

• Define use cases, user journeys, decision flows, acceptance criteria, and business outcomes.

• Manage product backlogs, feature priorities, dependencies, sprint readiness, and release scope.

• Translate ambiguous business needs into actionable epics, features, user stories, and implementation-ready requirements.

• Coordinate with engineering, QA, business analysts, vendors, governance teams, and stakeholders.

• Track milestones, deliverables, risks, issues, actions, assumptions, decisions, and blockers.

• Maintain product roadmaps, delivery plans, schedules, status reports, and decision logs.

• Ensure blockers are clearly identified, assigned, escalated, and resolved.

AI-DLC, Governance & Compliance

• Coach delivery teams on AI-DLC practices, required artifacts, stage gates, and delivery expectations.

• Support responsible AI practices throughout the delivery lifecycle.

• Coordinate governance reviews, approvals, risk documentation, evidence collection, and stakeholder inputs.

• Use AI tools to accelerate requirements discovery, documentation, meeting summaries, backlog analysis, and traceability.

• Ensure alignment between business objectives, technical solutions, governance requirements, delivery milestones, and operational readiness.

Stakeholder Management & Communication

• Act as a bridge between business, technology, governance, and operations teams.

• Facilitate stakeholder discussions and decision-making.

• Communicate scope, priorities, dependencies, risks, trade-offs, and delivery status.

• Create stakeholder communications, training materials, rollout plans, and adoption support.

• Present clear options, recommendations, and next steps to stakeholders and leadership.

Required Qualifications

• Bachelor's degree in Business, Technology, Information Systems, Computer Science, Healthcare Administration, or a related field.

• 5+ years of experience as a Product Owner, Business Analyst, Scrum Master, Delivery Lead, or similar role.

• Strong experience gathering, documenting, validating, and managing:

  • Business requirements

  • User stories

  • Use cases

  • Acceptance criteria

  • Process flows

  • Decision documentation

• Experience using AI tools for requirements management, backlog analysis, meeting synthesis, documentation generation, stakeholder communication, and delivery planning.

• Strong experience with Agile/Scrum delivery , including:

  • Backlog refinement

  • Sprint planning

  • Prioritization

  • Dependency management

  • Release coordination

• Ability to translate complex business, technical, operational, and governance requirements into clear work items for engineering teams.

• Strong blocker management, risk management, issue resolution, facilitation, and decision-making skills.

• Experience coordinating governance reviews, compliance inputs, approval workflows, documentation requests, and stakeholder follow-ups.

• Familiarity with AI delivery lifecycle practices, Responsible AI concepts, model/agent governance, risk documentation, and enterprise approval processes .

• Excellent stakeholder management and communication skills.

• Experience working with technical teams, business stakeholders, governance groups, vendors, and leadership.

• Proficiency with tools such as:

  • Jira

  • Rally

  • Azure DevOps

  • Smartsheet

  • Aha!

  • Microsoft Teams

  • Microsoft Office

  • Microsoft Copilot

  • Other collaboration and delivery management platforms

Preferred Qualifications

• Product Owner, Scrum Master, Business Analysis, Agile, SAFe, or comparable certification.

• Experience coaching teams through AI-DLC, Responsible AI, governance, compliance, risk, privacy, legal, or security review processes.

• Experience supporting AI, automation, data, analytics, marketing technology, customer engagement, or digital transformation programs.

• Experience creating templates, playbooks, dashboards, or repeatable delivery practices.

• Comfortable working in fast-paced and ambiguous environments with evolving requirements and competing priorities.

• Familiarity with document composition, print and digital communications ecosystems, migration programs, EngageOne, Quadient , or similar enterprise technology platforms.

Employment Details

• Full-Time Remote USA

• Opportunity to convert to C2H after 6 months

• Only visa-independent candidates will be considered

• No visa sponsorship available

• Candidates must be authorized to work in the United States

Job Tags

Full time, Work at office, Remote work

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