Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

East Peak is the Nevada Local’s Favorite Lodge at Heavenly Mountain Resort and serves as the highest grossing on mountain Nevada location serving thousands of guests each day. Home to multiple food and beverage venues including one indoor bar and food court, another outdoor bar and BBQ as well as a chicken station on the deck with numerous seasonal activations, employee functions and private events, this operation combines high-volume quick service with elevated hospitality in one of North America's premier ski destinations. During the Summer months this role will be a global GM moving between operations supporting Tamarack Lodge, Catering, Warehouse, potential village operations and internal events.

The General Manager serves as the operational leader for East Peak Lodge Food & Beverage, responsible for creating exceptional guest experiences, inspiring and developing high-performing teams, driving financial results, and ensuring the lodge consistently reflects Heavenly's commitment to hospitality, quality, and operational excellence. Success in this role means fostering an operation where employees take pride in their work and guests leave with memorable experiences that inspire them to return.

Job Specifications:

• Starting Wage: $70,304.00 - $84,757.00 + annual bonus
• Employment Type: Year Round 
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age 
• Housing Availability: No  

Job Responsibilities:

Guest Experience

• Champion a guest-first culture by creating welcoming, memorable experiences throughout the operation.
• Ensure all guest-facing spaces remain clean, organized, presentation-ready, and reflective of Heavenly's hospitality standards through daily operational walkthroughs.
• Proactively resolve guest concerns while identifying opportunities to continuously improve the guest experience.
• Execute seasonal activations, après programming, entertainment, and special events in partnership with resort leadership and Marketing.

Operations & Execution

• Lead daily operations including staffing, production, service execution, inventory, and opening/closing readiness.
• Ensure consistent execution of company standards while maintaining facility presentation, equipment readiness, and operational preparedness.
• Support maintenance projects, renovations, and continuous operational improvements.
• Maintain compliance with all company policies and applicable health, safety, food safety, and alcohol service regulations.
• Identify opportunities to enhance guest satisfaction, operational efficiency, and business performance.

Financial Performance

• Drive financial performance through effective labor management, purchasing, inventory controls, scheduling, and operational efficiencies.
• Monitor key business metrics including sales, labor, food cost, inventory variance, productivity, and guest satisfaction to make informed business decisions and improve performance.
• Identify opportunities to grow revenue through merchandising, menu execution, and operational innovation.
• Ensure accurate operational reporting, inventory accountability, and financial controls.

People Leadership

• Recruit, coach, mentor, and develop supervisors while fostering a culture of accountability, ownership, and operational excellence.
• Build engaged, high-performing teams through coaching, recognition, and performance management.
• Set clear expectations and hold leaders accountable for operational execution, safety, and guest service standards.
• Successfully lead teams through operational changes while maintaining a positive and engaged culture.

Resort Partnership

• Partner closely with Mountain Operations, Base Operations, Skier Services, Retail, Rentals, Ski School, Marketing, and other resort teams to deliver a seamless guest experience.
• Demonstrate a One Team mindset by supporting resort-wide initiatives, special events, and peak operational periods.
• Serve as the primary operational leader for California Lodge during changing business conditions, weather events, and peak visitation periods.

Job Requirements: 

• Five or more years of progressive leadership experience managing high-volume food and beverage, hospitality, or resort operations.
• Experience leading multiple supervisors and large seasonal teams in a fast-paced environment.
• Demonstrated success managing financial performance, including labor, inventory, purchasing, food cost, and operating budgets.
• Strong leadership, communication, coaching, conflict resolution, and organizational skills.
• Experience managing multiple food and beverage concepts or outlets preferred.
• Intermediate proficiency in Microsoft Outlook, Word, Excel, and operational reporting systems.
• California Food Handler Certification and ServSafe Manager Certification required.
• TIPS Certification, or ability to obtain upon hire.
• Valid driver's license.
• Ability to work weekends, holidays, evenings, and peak operating periods.
• Ability to work outdoors in varying mountain weather conditions.
• Ability to successfully complete the required skiing or snowboarding assessment for mountain access.

The expected pay range is $70,304.00 - $84,757.00 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  518192
Reference Date: 10/09/2026 
Job Code Function: F&B General Management

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